FAQ

You can easily access our extensive FAQ section

Solid State Drive
DDR Memory
Memory Card
USB Flash Drives

Solid State Drive

Why is SSD not being detected by computer?

KOONEW is a renowned SSD manufacturer that has provided high-quality storage solutions since 2004. Committed to excellence, we offer a comprehensive range of products and exceptional customer service. Our dedication to meeting market demands drives us to deliver innovative solutions within the storage industry. As one of the most reliable SSD producers, we have earned the deep trust of our customers, and their satisfaction remains our continuous pursuit. Operating in over 80 countries, KOONEW is recognized for delivering storage products that exceed quality standards. Our brand represents reliability, innovation, and a steadfast commitment to meeting the diverse storage needs of our global clientele.

SSD speed can be affected by several factors, such as being nearly full or outdated drivers. Make sure the SSD has enough free space (at least 10-20%), update drivers, and check if TRIM is enabled. Additionally, if it’s a SATA SSD, it may not perform as fast as NVMe SSDs.

Some space is reserved for over-provisioning, which improves performance and lifespan. Additionally, large files, applications, and OS updates can consume SSD space quickly. Regularly clean temporary files, uninstall unused applications, and consider a higher capacity SSD if storage needs increase.

Data recovery from an SSD is challenging but possible through specialized services. Regular backups are highly recommended since SSD failures can happen suddenly due to hardware issues.

Yes. Heavy usage, especially with write-intensive tasks, can cause wear on SSD cells, gradually decreasing speed. Using the SSD’s built-in maintenance features, like TRIM, helps manage this over time.

Storage manufacturers use decimal (base-10) measurements (1GB = 1,000MB), but computers use binary (base-2), where 1GB = 1,024MB. This results in usable space being slightly less than advertised.

Use compatible RGB control software provided by the motherboard or RAM manufacturer. Ensure your motherboard supports RGB synchronization with the RAM brand you are using.

SSDs are faster, more durable, and consume less power than HDDs. They also operate quietly and have no moving parts, which reduces the risk of mechanical failure.

DDR Memory

What are the differences between DDR, DDR2, DDR3, DDR4, and DDR5?

Each DDR generation offers improvements in speed, efficiency, and power consumption. Major differences include

  • Speed and Bandwidth: Newer DDR versions offer faster data transfer rates.
  • Power Efficiency: Newer versions use lower voltages.
  • Compatibility: Each generation has a unique pin layout and is incompatible with previous generations.

To check compatibility, look at your motherboard’s specifications. Motherboards generally support only one DDR generation (e.g., DDR4 or DDR5) and are not backward-compatible.

Each DDR generation (DDR3, DDR4, DDR5) has a unique pin configuration, making them physically incompatible with each other. Check your motherboard to confirm the supported DDR type.

Crashes may occur if the new RAM is incompatible with the existing modules or the motherboard. Make sure the modules have matching specifications (speed, voltage, etc.), and run a memory diagnostic test to check for issues.

(DDR3, DDR4, DDR5) has a unique pin configuration, making them physically incompatible with each other. Check your motherboard to confirm the supported DDR type.

Mixing different RAM brands or capacities is possible, but it’s generally better to use matching modules for stability and optimal performance. Mixed modules may work but can sometimes lead to compatibility or stability issues.

Memory Card

What are the different types and sizes of Micro SD cards?

Micro SD cards come in three main formats

MicroSD: Up to 2GB capacity.

MicroSDHC (High Capacity): 2GB to 32GB.

MicroSDXC (eXtended Capacity): 32GB to 2TB.

MicroSDUC (Ultra Capacity): Up to 128TB (newer but less commonly available).

Speed classes indicate the minimum write speed

Class 10: Minimum 10 MB/s.

UHS (Ultra High Speed): U1 = 10 MB/s, U3 = 30 MB/s.

Video Speed Class: V10, V30, V60, and V90, where V30 (30 MB/s) is suitable for 4K video.

Check the device’s specifications for supported Micro SD card types (e.g., MicroSDHC, MicroSDXC) and maximum capacity. Using a card with a higher capacity than supported may result in errors.

The card may be incompatible, corrupted, or improperly inserted. Try it in another device to confirm if the issue is with the card. If not recognized, you may need to format it.

Most devices offer an option to format the card within their settings. Alternatively, connect it to a computer and use the disk management or format tool, choosing a file system compatible with your device (e.g., FAT32, exFAT).

USB Flash Drives

What is the lifespan of a USB flash drive?

A typical USB flash drive can handle thousands of write/erase cycles, but lifespan varies depending on usage. Most drives last for several years with regular use.

Each version offers a different transfer speed

USB 2.0: Up to 480 Mbps

USB 3.0: Up to 5 Gbps (10x faster than USB 2.0)

USB 3.1 Gen 1: Also up to 5 Gbps (same as USB 3.0, but rebranded)

USB 3.1 Gen 2: Up to 10 Gbps

USB 3.2 Gen 1: Same as USB 3.1 Gen 1 (5 Gbps)

USB 3.2 Gen 2: Same as USB 3.1 Gen 2 (10 Gbps)

USB 3.2 Gen 2×2: Up to 20 Gbps, the fastest in the USB 3.x series.

Yes, data recovery software may be able to retrieve deleted files, especially if no new data has been written to the drive since the deletion.

Avoid using the drive on unfamiliar computers, and scan it regularly with antivirus software. Some drives also support write protection, which can prevent unauthorized data modifications.

Some of the drive’s capacity is used for system files and formatting, so the usable space is slightly less than the advertised amount. Additionally, the way storage is calculated by manufacturers differs from how operating systems calculate it.